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www.fresnostate.edu California State University, Fresno 2015-2016 CATALOG | 63
Student Complaint Procedure
The California State University takes very seriously complaints and concerns regarding the institution. If you have a complaint
regarding the CSU, you may present your complaint as follows:
(1) If your complaint concerns CSU's compliance with academic program quality and accrediting standards, you may present
your complaint to the Western Association of Schools and Colleges (WASC) at http://www.wascsenior.org/comments. WASC
is the agency that accredits the CSU's academic program.
(2) If your complaint concerns an alleged violation by CSU of a state law, including laws prohibiting fraud and false
advertising, you may present your claim to the campus president or designee at [name, title and e-mail address]. The president
or designee will provide guidance on the appropriate campus process for addressing your particular issue.
If you believe that your complaint warrants further attention after you have exhausted all the steps outlined by the president or
designee, or by WASC, you may file an appeal with the Associate Vice Chancellor, Academic Affairs at the CSU Chancellor's
Office. This procedure should not be construedto limit any right that you may have to take civil or criminal legal action to
resolve your complaint.
| Title | 2015-16 General Catalog |
| Creator | California State University, Fresno |
| Format | PDF Document |
| Date of publication | 2015 |
| Subjects | California State University, Fresno. Curricula. Catalogs |
| Object type | Document |
| Location | Fresno, California |
| Language | eng |
| Title | Page 063 |
| Full Text Search | www.fresnostate.edu California State University, Fresno 2015-2016 CATALOG | 63 Student Complaint Procedure The California State University takes very seriously complaints and concerns regarding the institution. If you have a complaint regarding the CSU, you may present your complaint as follows: (1) If your complaint concerns CSU's compliance with academic program quality and accrediting standards, you may present your complaint to the Western Association of Schools and Colleges (WASC) at http://www.wascsenior.org/comments. WASC is the agency that accredits the CSU's academic program. (2) If your complaint concerns an alleged violation by CSU of a state law, including laws prohibiting fraud and false advertising, you may present your claim to the campus president or designee at [name, title and e-mail address]. The president or designee will provide guidance on the appropriate campus process for addressing your particular issue. If you believe that your complaint warrants further attention after you have exhausted all the steps outlined by the president or designee, or by WASC, you may file an appeal with the Associate Vice Chancellor, Academic Affairs at the CSU Chancellor's Office. This procedure should not be construedto limit any right that you may have to take civil or criminal legal action to resolve your complaint. |
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